Part-Time Guest Services Representative
Guest Services- Usher / Ticket Taker
Guest Services Staff is responsible for ensuring a fun and exciting experience while at Utah State University. Duties include greeting guests, verifying tickets, directing and assisting guests with questions in a friendly and professional manner. Resolve seating problems and provide emergency assistance when needed. Refer uncooperative guests to supervisor or security. Assists and supports the work of other Usher Staff as needed. Employees will need to provide a minimum uniform of khaki dress pants and a button down white shirt or polo.
Excellent customer service and people skills. Ability to apply common sense understanding to carry out instructions and ability to problem solve. In order to perform the duties of this position employees must be able to stand for a number of hours at a time, walk up and down stairs multiple times and maneuver throughout buildings quickly if necessitated by emergency evacuations. Ability to work independently, with little supervision and to handle difficult situations with the public and guests in a calm and professional manner. Maintain a well-groomed appearance. Hours will vary depending on season and number of events at venues.
Some customer service experience.
Proven ability to problem solve.
Part-time, (schedule varies depending on events)
Pay is $8.00/hour.