25 Jul 2019

Full-Time IFIT SUPPORT SPECIALIST

Icon Health and Fitness – Posted by JuliaIcon Logan, Utah, United States

Job Description

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about product support and subscription based services.
  • Discover the root cause of problems by technically troubleshooting the software issue to identify the action required to resolve the customers concerns.
  • Provide a seamless customer experience through product and software support.
  • Technically troubleshoot software issues, update uninstall and reinstall applications.
  • May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
  • Excellent communication skills to support customer through; chat, email and calls.
  • Knowledge of ISP’s, Routers and home network setups.
  • Knowledge of Apple and Android products: tablets, smart phones, ect.
  • Excellent work attendance
  • Other duties as assigned.

How to Apply

If you would like to see more information about this job please go to our website. If you would like to apply all you have to do is fill out a short questionnaire and upload your resume.

Job Categories: Customer Service. Job Types: Full-Time. Salaries: 20,000 - 40,000.

Endless.

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